Why So Many WebPT Customers Are Switching to Prompt

Practices are making the move for a reason—Prompt offers a future-proof platform, rapid innovation, real-time support, and rock-solid reliability that powers your entire clinic.

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Rated Highest for Ease of Use, Support, and ROI

Thousands of clinics have made the move to Prompt—and never looked back. From solo providers to nationwide enterprise practices, our users consistently rate Prompt above other platforms for intuitive design, responsive support, and real business impact.

Rated Highest for Ease of Use, Support, and ROI

Thousands of clinics have made the move to Prompt—and never looked back. From solo providers to nationwide enterprise practices, our users consistently rate Prompt above other platforms for intuitive design, responsive support, and real business impact.

G2 ratings badge for Top 100 Fastest growing in 2025G2 badge for Best support in Physical Therapy softwareG2 badge for users most likely to recommend in Physical Therapy softwareG2 ratings badge for best estimated ROI in physical therapy software

Why Clinics Switch

Could your next clinic operations platform deliver all of this?

Less burnout

Prompt’s AI eases rehab teams’ workload: smart intake pre-drafts notes and treatments and generates summaries to spot trends. 92% finish notes at work, same day—no late nights or weekends.

Modern software

Prompt’s modern, user-friendly EMR helps rehab teams move faster—so you can spend less time clicking and more time with patients.

Reliable support

Prompt provides a dedicated U.S.-based support team—licensed clinicians and certified billers who get rehab therapy. One click inside the platform connects you to real help, fast.

Claim confidence

Prompt’s native billing—built by our team, not an add-on—offers integrated clearinghouse claim visibility without extra logins or tabs. Simplify your revenue cycle, reduce errors, and get paid faster.

Efficient workflows

With Prompt, AI and automation drive end-to-end productivity—covering documentation, scheduling, billing, and reporting. Stop managing people to manage a spreadsheet. Start scaling your growth.

Switching Doesn’t Have to Be Hard

We guide your transition from planning to enrollment to ensure uninterrupted payments. After launch, your success team stays closely involved to support you and drive results.

Dashboard mockup

White-Glove Onboarding & Support

Switch confidently: we guide your migration, setup, and training. Clinical, billing, and EDI experts lead the process and stay available after go-live—real U.S.-based rehab specialists ready to help.

Ease of use

Prompt’s intuitive, rehab-specific platform is easy to learn. Teams ramp up quickly with onboarding support, Prompt University, and our knowledge base

Zero disruption

We plan your go-live to the hour. That means no gaps in care, no missed revenue, and no juggling tools mid-transition.

Experience the Prompt Difference

Book Your Personalized Demo Now

Worried About Switching EMRs? Here’s What to Expect.

You've got questions. We’ve helped thousands of clinics make the switch with less stress and faster results than they thought possible.

Get more answers
We were nervous about switching... but it ended up being one of the best decisions we made for the business. Our team picked it up quickly, and the support has been top-notch.
Cynthia Gormazano
Synergy Physical Therapy
Owner of Synergy PT & Wellness, Cynthia Gormenzano

Your First 30 Days on Prompt

Switching should pay off fast. Here's what most clinics see in their first month on Prompt.

Real Clinics.
Real Results.
Real Fast.

92%
of therapists complete their notes same day during working hours
+$32K
average annual revenue increase per provider on Prompt
+20%
increase in Plan of Care adherence
27%
lower cancellation and no-show rate for visits booked online
+75
point improvement in clinician NPS vs. prior EMR
Why didn’t I do this 5 years ago? We’ve been in business for 25 years and last month was our best month ever
Frank Reaper, PT, MS, GCS
Reaper Physical Therapy, Inc.

Why Clinics Trust Prompt for the Long Haul

Prompt isn’t just software—it’s a partnership built to grow with your clinic, deliver real ROI, and evolve with your needs.

A partner who keeps their promises

We ship updates every 6–8 weeks, based on real feedback. Real tools, delivered fast.

A company that grows with your clinic—not off your clinic

We’re family-owned and customer-driven, focusing on your results and lasting partnership.

People who actually show up when you need help

Real people, U.S.-based, ready to help. From billing to clinical to technical—we’ve got you covered.

Pricing that earns your trust

No surprise fees. No extra charges for the basics. Just fair pricing and ROI you can see.

Hear from our customers

Patient volume up 15% in just 6 weeks

Prompt's scheduling automation fills gaps by texting underbooked patients directly. Carlson Procare saw a surge in visits and care plan engagement.
  • Text reminders sent weekly to fill open slots
  • Patients book straight from their phones
  • +100 to 150 visits per week added

Initial evals down to 5–8 Minutes

Sterling PT and Wellness used to struggle with after-hours documentation. Prompt's AI intake and paperless workflow changed that fast.
  • AI drafts over half the evaluation
  • Intake done before patients arrive
  • Eval time dropped from 30 mins to ~6 mins

$60K+ saved in annual labor costs

Prompt helped Achieve Physical Therapy avoid hiring a 4th admin—and turned existing staff into a high-performance team.
  • Focus moved to verifying benefits and auths
  • Higher profit margins and lower denial rates
  • Happier, cross-trained staff with room to grow

$48K+ more revenue per provider annually

Prompt helped Brewer PT in-house billing and boost provider productivity—cutting AR, lifting margins, and transforming admin into high-skill operators.
  • Brought billing in-house with fewer staff
  • AR days dropped from 64 to 17
  • Increased revenue per visit by 12.4%
  • Provider capacity utilization up to 90%

You Deserve a Platform That Works as Hard as You Do

Join the clinics that are growing faster, documenting smarter, and getting paid without the stress. Transparent pricing. Purpose-built from the beginning. Just a real partner—and real results.

Book a demo
Prompt vs Webpt

What You Really Get

A side-by-side breakdown of features, functionality, and outcomes—built for practice owners comparing rehab clinic operations platforms.

Still Have Questions About Switching to Prompt? We’ve Got Answers.

Switching systems can feel overwhelming—we get it. Here are the answers to the most common questions clinics ask before making the move.

Legal Disclaimer: Information presented is based on publicly available data and customer input. We do not guarantee its accuracy and recommend verifying with the vendor. All trademarks belong to their respective owners. This page is for informational purposes only.