Why Athelas (Commure) customers are switching to Prompt

Practices switch to Prompt because it’s built for this industry, with true CRM tools, purpose-built AI, and real-time expert support .

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Rated Highest for Ease of Use, Support, and ROI

Thousands of clinics have made the move to Prompt—and never looked back. From solo providers to nationwide enterprise practices, our users consistently rate Prompt above other platforms for intuitive design, responsive support, and real business impact.

Rated highest for ease of use, support, and ROI

Thousands of clinics have made the move to Prompt—and never looked back. From solo providers to nationwide enterprise practices, our users consistently rate Prompt above other platforms for intuitive design, responsive support, and real business impact.

G2 ratings badge for Top 100 Fastest growing in 2025G2 badge for Best support in Physical Therapy softwareG2 badge for users most likely to recommend in Physical Therapy softwareG2 ratings badge for best estimated ROI in physical therapy software

Why clinics switch

Could your next clinic operations platform deliver all of this?

Purpose-built for rehab

General medical software falls short for PT, OT, SLP, and Chiropractic clinics. Prompt is built from the ground up for rehab therapy

Less burnout

Prompt’s AI eases rehab teams’ workload: smart intake pre-drafts notes and treatments and generates summaries to spot trends. 92% finish notes at work, same day. No late nights or weekends.

Robust onboarding & reliable support

Prompt’s U.S.-based team includes licensed clinicians, certified billers, and EDI experts who know your specialty inside out. One click connects you to real help.

Smarter scheduling

Robocalls and phone tag waste time. Patients want self-scheduling; clinics want control. Prompt’s AI predicts no-shows, manages waitlists, and helps fill plans of care, all within clinic rules.

Turnkey billing

Prompt’s billing isn’t rebranded hospital software. It’s built for therapists and chiropractors. With payer rules, fee schedules, and automations ready, it works out of the box. No ‘build it with us’ surprises.

Patient retention

Keep and grow your patient base with built-in tools like email announcements, satisfaction surveys, and Google review collection. Stay top of mind and boost loyalty without extra software.

Switching doesn’t have to be hard

We guide your transition from planning to enrollment to ensure uninterrupted payments. After launch, your success team stays closely involved to support you and drive results.

Dashboard mockup

White-glove onboarding & support

Switch confidently: we guide your migration, setup, and training. Clinical, billing, and EDI experts lead the process and stay available after go-live.Real U.S.-based rehab specialists are ready to help.

Ease of use

Prompt’s intuitive, rehab-specific platform is easy to learn. Teams ramp up quickly with onboarding support, Prompt University, and our knowledge base

Zero disruption

We plan your go-live to the hour. That means no gaps in care, no missed revenue, and no juggling tools mid-transition.

Experience the prompt difference

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Worried about switching EMRs? Here’s what to expect.

You've got questions. We’ve helped thousands of clinics make the switch with less stress and faster results than they thought possible.

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We were nervous about switching... but it ended up being one of the best decisions we made for the business. Our team picked it up quickly, and the support has been top-notch.
Cynthia Gormazano
Synergy Physical Therapy
Owner of Synergy PT & Wellness, Cynthia Gormenzano

Your first 30 days on Prompt

Switching should pay off fast. Here's what most clinics see in their first month on Prompt.

Real clinics. Real results. Real fast.

92%

of therapists complete their notes same day during working hours

+$32K

average annual revenue increase per provider on Prompt

+20%

increase in Plan of Care adherence

27%

lower cancellation and no-show rate for visits booked online

+75

point improvement in clinician NPS vs. prior EMR

Why didn’t I do this 5 years ago? We’ve been in business for 25 years and last month was our best month ever
Frank Reaper, PT, MS, GCS
Reaper Physical Therapy, Inc.

Why clinics trust Prompt for the long haul

Prompt isn’t just software. It’s a partnership built to grow with your clinic, deliver real ROI, and evolve with your needs.

A partner who keeps their promises

We ship updates every 6–8 weeks, based on real feedback. Real tools, delivered fast.

A company that grows with your practice, not off your practice

We’re family-owned and customer-driven, focusing on your results and lasting partnership.

People who actually show up when you need help

Real people, U.S.-based, ready to help. From billing to clinical to technical, we’ve got you covered.

Pricing that earns your trust

No surprise fees. No extra charges for the basics. Just fair pricing and ROI you can see.

The AI didn’t deliver. Prompt did.

4 locations. 16 clinicians. 450 visits per week. See how College Park Physical Therapy cut billing time by 60% and grew collections by 21% after switching to Prompt.

Shelley’s practice signed on with a vendor promising “AI automation” and reduced staffing.

The reality? More manual work, over $200K in billing errors, and a full-time biller working 50+ hours a week—while still paying 4–5% of collections. After just 6 months, she knew the setup was unsustainable. Switching again felt daunting, but Prompt’s structured onboarding and hands-on support made the difference.

Since switching to Prompt

+21%
Collections
60%+
Decrease in billing hours
<3%
Denial rate
10-15
Minutes saved per eval
Switching systems twice in a year was overwhelming, but Prompt’s onboarding made it possible. Everyone was trained, everyone could ask questions, and that’s something none of the other vendors had.
Shelley
Manager, College Park Physical Therapy

You deserve a platform that works as hard as you do

Join the clinics that are growing faster, documenting smarter, and getting paid without the stress. Transparent pricing. Purpose-built from the beginning. Just a real partner, and real results.

Book a demo
Prompt vs Athelas (Commure)

What you really get

A side-by-side breakdown of features, functionality, and outcomes—built for practice owners comparing rehab clinic operations platforms.

Still have questions about switching to Prompt? We’ve got answers.

Switching systems can feel overwhelming. We get it. Here are the answers to the most common questions clinics ask before making the move.

You deserve a platform that works as hard as you do

Join the clinics that are growing faster, documenting smarter, and getting paid without the stress. Transparent pricing. Purpose-built from the beginning. Just a real partner—and real results.

Book a demo

Legal Disclaimer: Information presented is based on publicly available data and customer input. We do not guarantee its accuracy and recommend verifying with the vendor. All trademarks belong to their respective owners. This page is for informational purposes only.