Why so many SPRY customers are switching to Prompt

Practices are making the move for a reason: Prompt delivers all core functionality out of the box, AI* powers every workflow, U.S.-based support and services, and proven tools to grow and strengthen your clinic.

4.8
4.9
Thanks for booking
Your submission has gone through and we will be in touch with you soon.

Have a great day!
G2 ratings badge for Top 100 Fastest growing in 2025G2 badge for Best support in Physical Therapy softwareG2 badge for users most likely to recommend in Physical Therapy softwareG2 ratings badge for best estimated ROI in physical therapy software

Rated Highest for Ease of Use, Support, and ROI

Thousands of clinics have made the move to Prompt—and never looked back. From solo providers to nationwide enterprise practices, our users consistently rate Prompt above other platforms for intuitive design, responsive support, and real business impact.

Rated highest for ease of use, support, and ROI

Thousands of clinics have made the move to Prompt and never looked back. From solo providers to nationwide enterprise practices, our users consistently rate Prompt above other platforms for intuitive design, responsive support, and real business impact.

G2 ratings badge for Top 100 Fastest growing in 2025G2 badge for Best support in Physical Therapy softwareG2 badge for users most likely to recommend in Physical Therapy softwareG2 ratings badge for best estimated ROI in physical therapy software

Why clinics switch

Could your next clinic operations platform deliver all of this?

Less burnout

Prompt’s AI eases rehab teams’ workload: smart intake pre-drafts notes and treatments and generates summaries to spot trends. 92% finish notes during working hours. No late nights or weekends.

U.S. based support

Prompt’s U.S.-based clinicians and certified billers know rehab therapy. One click gets you real help. No call centers, no aligning offshore timezones.

Patient retention

Keep and grow your patient base with native tools like email announcements, satisfaction surveys, and Google review collection. Stay top of mind and boost loyalty without extra software.

Billing without extra costs

Prompt’s native billing (included in our standard offering) means no extra costs or offshore RCM hassles. It simplifies purchasing and the revenue cycle. SPRY requires buying the Billing Dashboard or SPRY 360 for claims and analytics.

Efficient workflows

With Prompt, AI and automation drive end-to-end productivity, covering documentation, scheduling, billing, and reporting. Stop managing people to manage a spreadsheet. Start scaling your growth.

Switching doesn’t have to be hard

We guide your transition from planning to enrollment to ensure uninterrupted payments. After launch, your success team stays closely involved to support you and drive results.

Dashboard mockup

White-glove onboarding & support

Switch confidently: we guide your migration, setup, and training. Clinical, billing, and EDI experts lead the process and stay available after go-live. Real U.S.-based rehab specialists are ready to help.

Ease of use

Prompt’s intuitive, rehab-specific platform is easy to learn. Teams ramp up quickly with onboarding support, Prompt University, and our knowledge base

Zero disruption

We plan your go-live to the hour. That means no gaps in care, no missed revenue, and no juggling tools mid-transition.

Experience the Prompt difference

Book Your Personalized Demo Now

Worried about switching EMRs? Here’s what to expect.

You've got questions. We’ve helped thousands of clinics make the switch with less stress and faster results than they thought possible.

Get more answers
We were nervous about switching... but it ended up being one of the best decisions we made for the business. Our team picked it up quickly, and the support has been top-notch.
Cynthia Gormazano
Synergy Physical Therapy
Owner of Synergy PT & Wellness, Cynthia Gormenzano

Your First 30 Days on Prompt

Switching should pay off fast. Here's what most clinics see in their first month on Prompt.

Real clinics. Real results. Real fast.

92%

of therapists complete their notes same day during working hours

+$32K

average annual revenue increase per provider on Prompt

+20%

increase in Plan of Care adherence

27%

lower cancellation and no-show rate for visits booked online

+75

point improvement in clinician NPS vs. prior EMR

FYZICAL Petoskey
The last system charged per NPI and I thought I was saving money. It couldn’t have been further from the truth: you really do get what you pay for.
Tom Kirkby, PT, DPT
Owner

Why clinics trust Prompt for the long haul

Prompt isn’t just software. It’s a partnership built to grow with your clinic, deliver real ROI, and evolve with your needs.

A partner who keeps their promises

We ship updates every 6–8 weeks, based on real feedback. Real tools, delivered fast.

A company that grows with your practice, not off your practice

We’re family-owned and customer-driven, focusing on your results and lasting partnership.

People who actually show up when you need help

Real people, U.S.-based, ready to help. From billing to clinical to technical, we’ve got you covered.

Pricing that earns your trust

No surprise fees. No extra charges for the basics. Just fair pricing and ROI you can see.

Solo PT grows revenue by $120K with Prompt

One location. One provider. 100+ more visits per month. See how Prompt helped Thomas Kirkby grow faster without growing his team.

When Thomas Kirkby switched his Northern Michigan clinic to Prompt, he saw immediate gains: patient visits jumped from 150 to 250+ per month, annual revenue increased by $120,000, and cancellations dropped below 10%. Faster documentation and real human support made all the difference.

What changed with Prompt:

+100
Patient visits/month
+$120k
Annual revenue
<10%
Cancellation rate
5min
Evals with smarter documentation
100%
Real support from real people, not bots
You get what you pay for. With Prompt, everything just works—and the support is amazing.
Thomas Kirkby
Owner
FYZICAL Petoskey

You deserve a platform that works as hard as you do

Join the clinics that are growing faster, documenting smarter, and getting paid without the stress. Transparent pricing. Purpose-built from the beginning. Just a real partner, and real results.

Book a demo

Observed gains clinics see with Prompt

Measured improvements across key clinical, operational, and financial metrics.

Expanded Provider Capacity

+15–20 Visits Per Provider / Month

Prev EMR
Prompt
+15–20 visits

Improved Reimbursement Capture

+8–12 Percentage Point Lift in Functional Coding

Prev EMR
Prompt
+8–12 pts

Revenue Protection

+18–20 Point Improvement in CPT Coding Accuracy

Prev EMR
Prompt
+18–20 pts

Lower Compliance Risk

+4–7 Point Increase in Documentation Compliance points

Prev EMR
Prompt
+4–7 pts

Less After-Hours Charting

1 Day Faster Note Sign-Off

Prev EMR
Prompt
-1 day

Stronger Provider Retention

35% Lower Monthly Provider Churn

Prev EMR
Prompt
-35%
Results are shown for example-purposes only and are not guaranteed. Results are based on aggregated trends over a limited timeframe from practices that adopted Prompt after using established EMR platforms. Findings represent aggregate outcomes and do not reflect SPRY-specific performance.
Prompt vs SPRY

What You Really Get

A side-by-side breakdown of features, functionality, and outcomes—built for practice owners comparing rehab clinic operations platforms.

Still have questions about switching to Prompt? We’ve got answers.

Switching systems can feel overwhelming. We get it. Here are the answers to the most common questions clinics ask before making the move.

  • How long does it take to switch to Prompt?

    The timeline depends on your chosen go-live date. Our team provides a dedicated onboarding period, handling data migration, setup, and training to get your clinic fully operational with minimal disruption.

  • Will there be downtime during the transition?

    The timeline depends on your chosen go-live date. Our team provides a dedicated onboarding period, handling data migration, setup, and training to get your clinic fully operational with minimal disruption.

  • Will there be downtime during the transition?

    Our U.S.-based specialists support your team throughout onboarding (and long after!).No. Clinics stay operational while we handle setup in the background. There’s no disruption to your patient flow or revenue cycle.

  • How hard is it to train my team on Prompt?

    Prompt is designed to be intuitive. We provide dedicated onboarding, video tutorials, and training sessions with your success manager to answer questions, build confidence, and get started with ease.

  • Is support really as good as people say?

    Yes. Our U.S.-based support team includes experts in billing, clinical workflows, and EDI. We don’t offshore or route you to bots. You’ll talk to real people who understand your clinic.

  • Can I speak with someone before I switch?

    Absolutely. Schedule a demo or ask for a real customer reference. We’re happy to connect you.

  • How does Prompt’s pricing work?

    Prompt offers transparent, flat-rate pricing. No hidden fees for features like reminders, digital intake, or HEP. What you see is what you pay.

  • Is Prompt more expensive than other systems?

    In some cases, yes, but the ROI is clear. Clinics often see faster, compliant documentation, higher revenue, fewer cancellations, and better work-life balance within 30-60 days.

  • Does Prompt have built-in billing tools?

    Yes. Prompt includes a natively built RCM platform with real-time claim tracking, payer rule alerts, and integrated 2-way clearinghouse connection—no add-ons required.

  • What kind of AI does Prompt use?

    Prompt’s AI supports real-time documentation, CPT coding, and workflows. Unlike other platforms, it’s built for accuracy, efficiency, and compliance, not just automation for the sake of it.

  • Can I customize my templates and workflows?

    Completely. From evals and notes to automations and dashboards, Prompt gives you full control, without sacrificing compliance.

  • Is Prompt right for my size of clinic?

    Prompt is built to scale: from solo providers to nationwide enterprise practices. Whether you’re just starting out or growing fast, we’ll grow with you.

  • What if I’m still unsure?

    Let us walk you through it. Most of our customers were unsure before switching, and now they say their only regret is not doing it sooner.

You deserve a platform that works as hard as you do

Join the clinics that are growing faster, documenting smarter, and getting paid without the stress. A real partner, with real results.

Book a demo
*AI at Prompt is designed to assist, not replace, clinical and operational decision-making. Our AI-powered tools support workflows by surfacing insights, automating routine tasks, and improving efficiency, while final decisions and actions remain under the control of clinicians and staff.
Information presented is based on publicly available data and customer input. We do not guarantee its accuracy and recommend verifying with the vendor. All trademarks belong to their respective owners. This page is for informational purposes only.