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Prompt vs. Athelas
Don’t settle for software that wasn’t built for your discipline
Rehab and chiropractic clinics benefit most from software and AI* designed specifically for their workflows and unique needs.
Prompt vs Athelas (Commure): The difference is clear
Running a practice is easier with a unified platform built specifically for rehab and chiropractic care. Prompt brings AI* and automation into one system so your team can work more efficiently.
AI-powered* documentation
92% of providers on Prompt finish notes at work. AI* drafts evals, generates follow-up questions and goals, supports functional coding, suggests CPT codes, builds payer-ready notes, and more.
Built-in billing & RCM
Built-in billing connects documentation to reimbursement with AI validation, payer rules, eligibility alerts, and auto-posting. Keep your billing service provider, bill in-house, or use our team.
Reliable, U.S.-based support
Support comes from licensed clinicians and certified billers with a 90% customer rating and +81 net promoter score.
Proactive visit retention
Built-in AI* identifies underbooked patients, prompts them to schedule, and automates your waitlist. Clinics see up to 27% more visits.
The AI didn’t deliver—so they switched. Here’s how one clinic cut billing time by 60%+ and grew revenue by 21%
Shelley knows first hand how overwhelming switching to a new EMR can be, especially when you’re trying to recoup lost revenue or bring a large team on board. “It could make you take pause and think, ‘Is this really what I want to do?’” she said. “But I can honestly say, I can see the long term now, that there will definitely be a return on the investment.”
What changed with Prompt:
21%
Increase in collections
<3%
Claim denial rate
60%
Reduction in billing hours
Observed gains clinics see with Prompt
Measured improvements across key clinical, operational, and financial metrics.
Expanded Provider Capacity
+15–20 Visits Per Provider / Month
Improved Reimbursement Capture
+8–12 Percentage Point Lift in Functional Coding
Revenue Protection
+18–20 Point Improvement in CPT Coding Accuracy
Lower Compliance Risk
+4–7 Point Increase in Documentation Compliance points
Less After-Hours Charting
1 Day Faster Note Sign-Off
Stronger Provider Retention
35% Lower Monthly Provider Churn
Results are shown for example-purposes only and are not guaranteed. Results are based on aggregated trends over a limited timeframe from practices that adopted Prompt after using established EMR platforms. Findings represent aggregate outcomes and do not reflect Athelas-specific performance.
Real clinics. Real results. Real fast.
92%
of therapists complete their notes same day during working hours
+$32K
average annual revenue increase per provider on Prompt
+20%
increase in Plan of Care adherence
27%
lower cancellation and no-show rate for visits booked online
+75
point improvement in clinician NPS vs. prior EMR
Trusted by the fastest growing rehab practices
Workflow comparison by role
See how Prompt empowers each user, plus questions to ask Athelas (Commure) to see if their tools meet your needs.
Prompt
Rehab-specific AI* built into core workflows for every user.
Predictable per-provider pricing so costs stay stable as you grow.
Real-time reporting across clinical, operational, and financial data in one system.
Engagement and retention tools are built into the same platform, not separate add-ons.
Ask Athelas (Commure)
How is AI incorporated into core workflows, and where do agents or add-ons come into play?
If pricing is tied to collections, how do costs change as clinics grow?
How does reporting span clinical, operational, and financial data?
How are CRM and patient engagement tools delivered within the platform today?
Prompt
Dynamic AI* intake that drafts tailored, discipline-specific evals and benchmarks goals.
Built-in scribe, dictation, and CPT suggestions optimized for rehab and chiro.
AI* case summaries and payer-compliant drafts.
Ask Athelas (Commure)
How does your AI support intake-to-eval drafting for PT, OT, SLP, and Chiro, including goal benchmarking? Can this be shown in a live demo?
How are scribing, dictation, and CPT guidance delivered today, and where do add-ons come into play?
How does AI surface therapy-specific trends, flag stalled progress, and support compliant note recommendations?
Prompt
Built-in AI* for benefits verification, denial insights, payer rules, and more.
Shared notes with real-time visibility between billers and clinicians
Payer-ready appeals managed in-platform.
Ask Athelas (Commure)
How do billers use AI for denials and benefits verification, and where do agent tools or manual workflows come into play?
How do billers see notes and clearinghouse activity in real time and collaborate with clinicians in one system?
How are appeals created in-platform, and what steps occur outside the EMR?
Prompt
Built-in AI* fills cancellations, works the waitlist, and identifies underbooked patients with automated outreach that supports POC completion and reduces no-shows.
Full service CRM with reminders, reputation tools, and drip marketing.
Built-in mobile and kiosk self check-in.
Ask Athelas (Commure)
How do AI agents match POC needs with waitlist preferences to fill openings, and what connect-to-booking rates are typical?
How is patient lead flow supported, through CRM-based retention and marketing tools or third-party solutions?
How is kiosk or mobile self check-in used to help reduce admin burden?
Prompt
AI* outreach fills cancellations and proactively engages underbooked patients to keep plans of care on track.
Built-in self-scheduling, kiosk check-in, and personalized digital intake.
Unlimited reminders, intake forms, and digital HEP included.
Ask Athelas (Commure)
How do scheduling tools or AI agents fill cancellations based on discipline, POC, and waitlist preferences?
Is patient self-scheduling and mobile check-in built into the EMR, or handled through agents, and what impact does that have on booking speed?
Are reminders, intake, and HEP included or priced as add-ons?
Prompt vs Athelas (Commure):
What you really get
A side-by-side breakdown of features, functionality, and outcomes.
Clinical Efficiency & Documentation
Vendor Support & Services
Infrastructure & System Design
Billing & Revenue Cycle Management
Scheduling & Patient Retention
Analytics & Reporting
Customization & Workflow Flexibility
Questions clinics ask when comparing Prompt and Athelas
Choosing an EMR is a long-term decision. These are the most common questions clinics ask as they evaluate Prompt alongside Athelas and other rehab + chiro platforms
How long does it take to get started with Prompt?
The timeline depends on your chosen go-live date. Our team provides a dedicated onboarding period, handling data migration, setup, and training to get your clinic fully operational with minimal disruption.
Will there be downtime during implementation?
No. Clinics stay operational while we handle setup in the background. There’s no disruption to your patient flow or revenue cycle.
How easy is it to train my team on Prompt?
Prompt is designed to be intuitive. We provide dedicated onboarding, video tutorials, and training sessions with your success manager to answer questions, build confidence, and get started with ease.
Is Prompt’s support really as good as people say?
Yes. Our U.S.-based support team includes experts in billing, clinical workflows, and EDI. We don’t offshore or route you to bots. You’ll talk to real people who understand your practice.
Can I speak with someone to see if Prompt is the right fit for my clinic?
Absolutely. Schedule a demo or ask for a real customer reference to better understand how Prompt works in practices like yours. We’re happy to connect you.
How does Prompt’s pricing work?
Prompt offers transparent, flat-rate pricing. No hidden fees for features like reminders, digital intake, or HEP. What you see is what you pay.
How does Prompt’s pricing compare to other systems?
Prompt is designed to deliver more value out of the box. While some platforms offer a lower base price, they often charge extra for essentials like AI note drafting, claim scrubbing, billing tools, and reporting. With Prompt, those capabilities come standard, so clinics often see stronger ROI through faster documentation, cleaner claims, and fewer cancellations. Many practices find that Prompt ultimately costs less when you factor in the time, tools, and results.
Does Prompt have built-in billing tools and optional RCM services?
Yes. Prompt includes a natively built RCM platform with real-time claim tracking, payer rule alerts, and integrated 2-way clearinghouse connection. No add-ons required. Clinics can also choose Prompt’s RCM services as needed.
What kind of AI* capabilities does Prompt offer?
Prompt’s AI* supports real-time documentation, CPT coding, and workflows. Unlike other platforms, it’s built for accuracy, efficiency, and compliance, not just automation for the sake of it.
Can I customize my templates and workflows?
Completely. From evals and notes to automations and dashboards, Prompt gives you full control without sacrificing compliance.
Is Prompt right for my size clinic?
Prompt is built to scale, from solo providers to multi-location practices. Whether you’re just starting out or growing fast, we’ll grow with you.
What should I consider if I’m still evaluating options?
Comparing systems takes time and most clinics want to feel confident before making a decision. We’re happy to help you evaluate whether Prompt aligns with your goals and workflows.
*AI at Prompt is designed to assist, not replace, clinical and operational decision-making. Our AI-powered tools support workflows by surfacing insights, automating routine tasks, and improving efficiency, while final decisions and actions remain under the control of clinicians and staff.
Information presented is based on publicly available data and customer input. We do not guarantee its accuracy and recommend verifying with the vendor. All trademarks belong to their respective owners. This page is for informational purposes only.