Faster check-ins. Happier patients. Higher collections.

Deliver the modern experience patients expect while reducing costs and capturing more revenue for the care you already provide.

Trusted by the nation’s most innovative and fastest-growing practices

Team Rehabilitation Physical Therapy logoDynamix Physical Therapy logoSterling PT & Wellness logoCarlson Procare logoPhysical Therapy & Sports Medicine Centers logoBrewer Physical Therapy logo
Team Rehabilitation Physical Therapy logoDynamix Physical Therapy logoSterling PT & Wellness logoCarlson Procare logoPhysical Therapy & Sports Medicine Centers logoBrewer Physical Therapy logo

How Prompt Kiosk works

01

Run Kiosk on any tablet, computer, or phone

02

Patients can check in on their own devices, pay balances, and schedule upcoming visits

03

Forms are completed online and flow straight to the chart

Why practices love it

Reduce wait times

Let patients use their own devices for self-serve check-in and scheduling appointments.

27%
lower cancels/no-shows with online scheduling

Collect payments on the spot

Simplify front-desk workflows by collecting copays and balances at check-in

29%
increase in time-of-service payment collections

Streamline documentation

Add customizable patient intake data automatically to clinician documentation

92%
of clinicians finish notes during working hours
Dashboard mockup
Dashboard mockup
Connected Front Desk

Less paperwork with a streamlined check-in

Patients check in, confirm appointments, and complete forms on their own devices which reduces interruptions and keep schedules on time.
Digital intake flows straight into the chart for clean records
Lines move faster and paperwork disappears so staff can focus on people, not process
Fewer bottlenecks with automated payments
Dashboard mockup
Dashboard mockup
Automated Payments

Collect what’s owed at check in

Prompt Kiosk surfaces balances at check-in so payments happen instantly with no follow-up calls or overdue invoices.
See and pay balances on the spot
Secure, compliant transactions through your web app
Fewer outstanding balances and cleaner books
Dashboard mockup
Dashboard mockup
Smart Scheduling

Keep care plans moving and calendars full

Kiosk prompts patients to schedule remaining visits before they leave which keeps care on track and your schedule consistent.
Fills gaps and maintains visit frequency
Reduces cancellations and no-shows
Keeps clinicians’ time fully utilized
Dashboard mockup
Privacy & Security

Protected check-ins, start to finish

Every interaction in Kiosk safeguards patient data while keeping the experience fast and simple.
Built-in identity verification options
Automatic logouts after inactivity
Instant device disable if hardware is lost or replaced

Set up right, supported every step

Prompt’s team tailors workflows, trains your staff, and ensures Kiosk adoption sticks from day one.
Customized setup for your front-desk flow
Easy training and step-by-step rollout playbooks
Patient-facing materials to drive immediate use

Hear from our customers

Evolve Physical Therapy
The easier the patient experience can be where they don't have to check in and talk to somebody and they can do the check in before they get there, the faster and easier it is for us to collect and move the patient through the process.
Louis Ezrick
Owner
Greendale Physical Therapy
It just takes the stress off the front desk so they don't miss the phone calls and they're also able to put their energies into scheduling patients.
Jon Dooley
Owner
Dynamix Physical Therapy
We're able to have a more conversational sort of interaction with our patient when they come in as opposed to a transactional interaction
Nick Nordtvedt
Chief Clinical Officer

Recognized by industry leaders

Resources

May 23, 2024
Blog
Patient experience

How patients over 65 are using technology for rehab therapy

October 1, 2025
Webinar
Patient experience

Practice model of the future: Powering exceptional patient care

September 3, 2025
Blog
Practice management

The complete guide to choosing physical therapy software