Experience extreme efficiency

Yes. Prompt Kiosk surfaces outstanding balances at check-in so payments happen instantly with no follow-up calls or overdue invoices, and patients can securely save a card during intake to speed checkout. So copays and balances can be collected as part of the self-service check-in flow rather than chased down later.

Yes. Kiosk is browser-based and patients can check in, pay for their visit, and complete forms on their own devices, including their phones, before or when they arrive, so a physical kiosk station is optional rather than required.

Largely, yes. Prompt automates eligibility checking and flagging rather than relying on manual re-checks. It automatically flags missing or expired coverage and visualizes verified benefits with clear cues, so your team can prevent authorization denials before they happen, and surfaces eligibility issues tied to current or upcoming visits.

No. Prompt uses an integrated fax service rather than a fax machine. Prompt connects with a third-party online fax provider, so your team can send and receive HIPAA-compliant faxes as part of their workflow. To confirm the currently recommended or included fax integration for your account, check with the Prompt team.

Yes. Prompt keeps your authorizations organized and on track. You'll see color-coded alerts (green, yellow, red) that flag when an auth is running low or about to expire, plus a dashboard where your team can track scripts, auths, and annual visit limits all in one place.