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Prompt vs. SPRY
Built to support your clinic as you grow
Prompt delivers a mature EMR with built-in AI*, dedicated U.S.-based support, and flexible billing options designed for growing rehab and chiropractic clinics.
Prompt vs SPRY: The difference is clear
Prompt brings unified AI*, flexible billing options, and consistent execution together in a single platform built to support growing clinics.
Built-in billing & RCM
Built-in billing connects documentation to reimbursement with AI* validation, payer rules, eligibility alerts, and auto-posting. Keep your billing service provider, bill in-house, or use our team.
AI-powered* documentation
92% of clinicians finish notes at work with Prompt’s AI*. AI* intake, case summaries, and rewrites are built into the core platform, while scribe, dictation, and CPT suggestions are optional.
Reliable, U.S.-based support
Get in-app support from U.S.-based licensed clinicians, certified billers, and EDI specialists with a 90% support rating and +81 net promoter score for customer recommendation.
Analytics & reporting
Real-time dashboards span documentation, billing, flow, and productivity in one view. Filter by provider, location, and payer.
FYZICAL Petoskey
The last system charged per NPI and I thought I was saving money. It couldn’t have been further from the truth: you really do get what you pay for.
Tom Kirkby, PT, DPT
Owner
Observed gains clinics see with Prompt
Measured improvements across key clinical, operational, and financial metrics.
Expanded Provider Capacity
+15–20 Visits Per Provider / Month
Improved Reimbursement Capture
+8–12 Percentage Point Lift in Functional Coding
Revenue Protection
+18–20 Point Improvement in CPT Coding Accuracy
Lower Compliance Risk
+4–7 Point Increase in Documentation Compliance points
Less After-Hours Charting
1 Day Faster Note Sign-Off
Stronger Provider Retention
35% Lower Monthly Provider Churn
Results are not guaranteed and reflect aggregated trends from practices that adopted Prompt after using established EMR platforms. Findings represent aggregate outcomes and do not reflect SPRY-specific performance.
Real clinics. Real results. Real fast.
92%
of therapists complete their notes same day during working hours
+$32K
average annual revenue increase per provider on Prompt
+20%
increase in Plan of Care adherence
27%
lower cancellation and no-show rate for visits booked online
+75
point improvement in clinician NPS vs. prior EMR
Trusted by the nation’s most innovative and fastest-growing practices
Workflow comparison by role
See how Prompt empowers each user, plus questions to ask SPRY to see if their tools meet your needs.
Prompt
Predictable per-provider pricing covers AI*, billing, and patient engagement with no add-ons or collection-based fees.
U.S.-based support and RCM teams with deep rehab, chiro, and complex payer expertise.
Real-time clinical, operational, and financial reporting in one system, no paid modules.
Ask SPRY
What is the monthly cost after billing add-ons, 4-6% RCM fees, card processing, and third-party scheduling?
Is AI built into workflows for all users, or focused on a few tools like scribing?
Which dashboards are included, and which require add-ons or external tools?
Prompt
Dynamic AI* intake that drafts structured evals with benchmarked goals.
Built-in scribe, dictation, and CPT suggestions work across all note and visit types from day 1.
AI* flags repetition, stalled progress, trends, and payer risks to keep notes compliant.
Ask SPRY
Does your intake dynamically tailor questions and draft evals, or does intake still require manual entry?
Is scribing available across all documentation, or limited by note type?
Can AI surface therapy-specific trends, flag stalled progress, and provide compliant note rewrites?
Prompt
U.S.-based billing support with a dedicated billing success manager, plus an optional full service U.S.-based RCM team.
Built-in AI*, payer-rules, GP/KX validation, eligibility checks, and claim scrubbing.
Automated and/or bulk claim submission and remittance posting.
Ask SPRY
If RCM costs 4-6% of collections, how do you ensure timely payer resolution and support when teams may be outside U.S. business hours?
What safeguards prevent modifier errors, incorrect CMS-1500s, and payer-specific denials?
Can claims be submitted and posted in bulk, or only one at a time?
Prompt
AI* automatically fills cancellations, works waitlists, and identifies underbooked patients to support POC completion and reduces no-shows
Built-in CRM with reminders, reputation tools, and self-check in.
Digital intake, insurance, and licensure flow into the chart, with OCR (Optical Character Recognition) to eliminate manual entry.
Ask SPRY
Are cancellations and waitlists worked automatically based on plan of care and preferences, or does staff rely on manual outreach and spreadsheets?
Is patient flow managed in a built-in CRM, or dependent on external tools for reminders, check-in, and retention?
Does intake use OCR to eliminate scanning and re-entry?
Prompt
Built-in online scheduling logs into the EMR with no reliance on third-party APIs or syncs.
AI* scheduling fills cancellations and proactively engages underbooked patients to support plan of care compliance.
Unlimited reminders, intake forms, and digital HEP included.
Ask SPRY
What happens to bookings and reminders if Zocdoc or APIs slow down or fail?
Who owns the patient relationship and data when bookings come from third-party tools, and are patients shown competing clinics?
Are reminders, intake, and HEP included, or limited or billed as add ons?
Prompt vs SPRY:
What you really get
A side-by-side breakdown of features, functionality, and outcomes.
Clinical Efficiency & Documentation
Vendor Support & Services
Infrastructure & System Design
Billing & Revenue Cycle Management
Scheduling & Patient Retention
Analytics & Reporting
Customization & Workflow Flexibility
Questions clinics ask when comparing Prompt and SPRY
Choosing an EMR is a long-term decision. These are the most common questions clinics ask as they evaluate Prompt alongside SPRY and other rehab + chiro platforms
How long does it take to get started with Prompt?
The timeline depends on your chosen go-live date. Our team provides a dedicated onboarding period, handling data migration, setup, and training to get your clinic fully operational with minimal disruption.
Will there be downtime during implementation?
No. Clinics stay operational while we handle setup in the background. There’s no disruption to your patient flow or revenue cycle.
How easy is it to train my team on Prompt?
Prompt is designed to be intuitive. We provide dedicated onboarding, video tutorials, and training sessions with your success manager to answer questions, build confidence, and get started with ease.
Is Prompt’s support really as good as people say?
Yes. Our U.S.-based support team includes experts in billing, clinical workflows, and EDI. We don’t offshore or route you to bots. You’ll talk to real people who understand your practice.
Can I speak with someone to see if Prompt is the right fit for my clinic?
Absolutely. Schedule a demo or ask for a real customer reference to better understand how Prompt works in practices like yours. We’re happy to connect you.
How does Prompt’s pricing work?
Prompt offers transparent, flat-rate pricing. No hidden fees for features like reminders, digital intake, or HEP. What you see is what you pay.
How does Prompt’s pricing compare to other systems?
Prompt is designed to deliver more value out of the box. While some platforms offer a lower base price, they often charge extra for essentials like AI note drafting, claim scrubbing, billing tools, and reporting. With Prompt, those capabilities come standard, so clinics often see stronger ROI through faster documentation, cleaner claims, and fewer cancellations. Many practices find that Prompt ultimately costs less when you factor in the time, tools, and results.
Does Prompt have built-in billing tools and optional RCM services?
Yes. Prompt includes a natively built RCM platform with real-time claim tracking, payer rule alerts, and integrated 2-way clearinghouse connection. No add-ons required. Clinics can also choose Prompt’s RCM services as needed.
What kind of AI* capabilities does Prompt offer?
Prompt’s AI* supports real-time documentation, CPT coding, and workflows. Unlike other platforms, it’s built for accuracy, efficiency, and compliance, not just automation for the sake of it.
Can I customize my templates and workflows?
Completely. From evals and notes to automations and dashboards, Prompt gives you full control without sacrificing compliance.
Is Prompt right for my size clinic?
Prompt is built to scale, from solo providers to multi-location practices. Whether you’re just starting out or growing fast, we’ll grow with you.
What should I consider if I’m still evaluating options?
Comparing systems takes time and most clinics want to feel confident before making a decision. We’re happy to help you evaluate whether Prompt aligns with your goals and workflows.
*AI at Prompt is designed to assist, not replace, clinical and operational decision-making. Our AI-powered tools support workflows by surfacing insights, automating routine tasks, and improving efficiency, while final decisions and actions remain under the control of clinicians and staff.
Information presented is based on publicly available data and customer input. We do not guarantee its accuracy and recommend verifying with the vendor. All trademarks belong to their respective owners. This page is for informational purposes only.