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Prompt vs. raintree
Don’t settle for an EMR that limits your growth
Your clinic deserves more than click-heavy workflows, unreliable reporting, and costly customizations. Leave it all behind with Prompt’s modern, AI-powered*, all-in-one platform.
Prompt vs Raintree: The difference is clear
Running a practice shouldn’t require unnecessary complexity. Prompt delivers an AI-powered*, all-in-one platform that automates workflows and helps your clinic scale without per-visit fees, per-message charges, or paid HEP add-ons.
AI-powered documentation
92% of providers finish notes at work with Prompt’s AI*, which drafts evals, generates personalized follow-up questions and goals, suggests CPT codes, builds payer-ready notes, and more.
Built-in billing & RCM
Built-in billing connects documentation to reimbursement with AI* validation, payer rules, eligibility alerts, and auto-posting. Keep your billing service provider, bill in-house, or use our team.
Partnership that lasts
Focused on building long-term, clinic-first relationships with pricing that scales with your success and supports your growth.
Analytics & reporting
Unified, real-time dashboards span documentation, billing, flow, and productivity.
Team Rehabilitation
The biggest reason why we’re on Prompt is it’s a true partnership,” he said. “We have a good back and forth about what’s important to the business and Prompt has been able to give us some great tools for us to solve some of our problems.
Nick Weber
Owner
Evolve Physical Therapy
The easier the patient experience can be where they don't have to check in and talk to somebody and they can do the check in before they get there, the faster and easier it is for us to collect and move the patient through the process.
Louis Ezrick
Owner
Brewer Physical Therapy
If you want to save your company and your employees time and money, then you’ll switch to Prompt. The software is incredibly efficient and accurate. It makes the billing processes efficient and accurate. It results in a significant increase in revenue.
Amanda Brewer
Owner
Dynamix Physical Therapy
We're able to have a more conversational sort of interaction with our patient when they come in as opposed to a transactional interaction
Nick Nordtvedt
Chief Clinical Officer
Observed gains clinics see with Prompt
Measured improvements across key clinical, operational, and financial metrics.
Expanded Provider Capacity
+15–20 Visits Per Provider / Month
Improved Reimbursement Capture
+8–12 Percentage Point Lift in Functional Coding
Revenue Protection
+18–20 Point Improvement in CPT Coding Accuracy
Lower Compliance Risk
+4–7 Point Increase in Documentation Compliance points
Less After-Hours Charting
1 Day Faster Note Sign-Off
Stronger Provider Retention
35% Lower Monthly Provider Churn
Insights reflect aggregated results from clinics that switched from similar legacy EMRs, and do not represent Raintree data. Results are not guaranteed and reflect aggregated trends from practices that adopted Prompt after using established EMR platforms. Findings represent aggregate outcomes and do not reflect competitor-specific performance.
Real clinics. Real results. Real fast.
92%
of therapists complete their notes same day during working hours
+$32K
average annual revenue increase per provider on Prompt
+20%
increase in Plan of Care adherence
27%
lower cancellation and no-show rate for visits booked online
+75
point improvement in clinician NPS vs. prior EMR
Trusted by the fastest growing rehab practices
Workflow comparison by role
See how Prompt empowers each user, plus questions to ask Raintree to see if their tools meet your needs.
Prompt
Per-provider pricing with predictable tiers so costs stay stable as you grow.
White-glove onboarding with dedicated specialists, a low one-time fee, and training that protects cash flow.
Reminders and core engagement included, with optional add-ons like kiosk.
Real-time, end-to-end dashboards from day one.
Ask Raintree
As visit volume grows, how does monthly cost scale, and how predictable is it across clinic sizes?
What does onboarding involve, and how do configuration needs impact timeline and cost?
How are patient engagement and kiosk features packaged, and how do usage or visit-based fees apply?
What setup is required to access reporting, and when are add-ons or customization needed?
Prompt
Dynamic AI* intake that drafts tailored evals and benchmarks goals.
Built-in scribe, dictation, and CPT code suggestions.
AI* case summaries and payer-ready notes that help clinicians finish notes at work.
Ask Raintree
How does AI support intake and evaluation drafting, including goal benchmarking?
How is dictation or scribing delivered within the platform, built-in or via integration? Can it surface CPT codes in-note?
How does the platform summarize cases over time and help clinicians address duplicative notes for compliance?
Prompt
AI* denial insights and insurance verification help billers work faster and catch issues earlier.
Payer rules, eligibility alerts, and a Medicare threshold dashboards built in.
Automated, payer-ready appeals generated in-platform.
Ask Raintree
How are denials and verification handled, and what AI support is available to billers?
How do teams track and calculate Medicare thresholds today?
Can appeals be created and managed in-platform?
Prompt
Built-in AI* works the waitlist, fills cancellations, and identifies underbooked patients with automated outreach that supports POC completion and reduces no-shows.
Built-in mobile and kiosk self check-in.
Digital intake, insurance, and licensure flow into the chart, with OCR (Optical Character Recognition) to eliminate manual entry.
Ask Raintree
How does the waitlist match patients by POC and preferences, and automatically fill openings and cancellations?
How does the kiosk support online scheduling, deductible tracking, and mobile self check-in?
Can clinics build intake forms themselves? Does intake use OCR to eliminate scanning and re-entry?
Prompt
AI-powered* outreach to fill cancellations, prevent POC drop-offs, and improve adherence.
Built-in mobile self-scheduling, kiosk check-in, and digital intake.
Unlimited reminders and built-in digital HEP at no extra cost.
Ask Raintree
How does the waitlist identify underbooked patients and fill cancellations based on POC and preferences?
How do mobile self-scheduling and self check-in work with the kiosk package?
How are reminders, messaging, HEP, and intake packaged, and how do costs scale with usage?
Prompt vs Raintree:
What you really get
A side-by-side breakdown of features, functionality, and outcomes.
Clinical Efficiency & Documentation
Vendor Support & Services
Infrastructure & System Design
Billing & Revenue Cycle Management
Scheduling & Patient Retention
Analytics & Reporting
Customization & Workflow Flexibility
Questions clinics ask when comparing Prompt and Raintree
Choosing an EMR is a long-term decision. These are the most common questions clinics ask as they evaluate Prompt alongside Raintree and other rehab + chiro platforms
How long does it take to get started with Prompt?
The timeline depends on your chosen go-live date. Our team provides a dedicated onboarding period, handling data migration, setup, and training to get your clinic fully operational with minimal disruption.
Will there be downtime during implementation?
No. Clinics stay operational while we handle setup in the background. There’s no disruption to your patient flow or revenue cycle.
How easy is it to train my team on Prompt?
Prompt is designed to be intuitive. We provide dedicated onboarding, video tutorials, and training sessions with your success manager to answer questions, build confidence, and get started with ease.
Is Prompt’s support really as good as people say?
Yes. Our U.S.-based support team includes experts in billing, clinical workflows, and EDI. We don’t offshore or route you to bots. You’ll talk to real people who understand your practice.
Can I speak with someone to see if Prompt is the right fit for my clinic?
Absolutely. Schedule a demo or ask for a real customer reference to better understand how Prompt works in practices like yours. We’re happy to connect you.
How does Prompt’s pricing work?
Prompt offers transparent, flat-rate pricing. No hidden fees for features like reminders, digital intake, or HEP. What you see is what you pay.
How does Prompt’s pricing compare to other systems?
Prompt is designed to deliver more value out of the box. While some platforms offer a lower base price, they often charge extra for essentials like AI note drafting, claim scrubbing, billing tools, and reporting. With Prompt, those capabilities come standard, so clinics often see stronger ROI through faster documentation, cleaner claims, and fewer cancellations. Many practices find that Prompt ultimately costs less when you factor in the time, tools, and results.
Does Prompt have built-in billing tools and optional RCM services?
Yes. Prompt includes a natively built RCM platform with real-time claim tracking, payer rule alerts, and integrated 2-way clearinghouse connection. No add-ons required. Clinics can also choose Prompt’s RCM services as needed.
What kind of AI* capabilities does Prompt offer?
Prompt’s AI* supports real-time documentation, CPT coding, and workflows. Unlike other platforms, it’s built for accuracy, efficiency, and compliance, not just automation for the sake of it.
Can I customize my templates and workflows?
Completely. From evals and notes to automations and dashboards, Prompt gives you full control without sacrificing compliance.
Is Prompt right for my size clinic?
Prompt is built to scale, from solo providers to multi-location practices. Whether you’re just starting out or growing fast, we’ll grow with you.
What should I consider if I’m still evaluating options?
Comparing systems takes time and most clinics want to feel confident before making a decision. We’re happy to help you evaluate whether Prompt aligns with your goals and workflows.
*AI at Prompt is designed to assist, not replace, clinical and operational decision-making. Our AI-powered tools support workflows by surfacing insights, automating routine tasks, and improving efficiency, while final decisions and actions remain under the control of clinicians and staff.
Information presented is based on publicly available data and customer input. We do not guarantee its accuracy and recommend verifying with the vendor. All trademarks belong to their respective owners. This page is for informational purposes only.