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Prompt vs webpt
Don’t settle for yesterday’s EMR.
Your clinic deserves more than disconnected tools, late nights finishing notes, and revenue trapped in billing silos. Leave it all behind with Prompt.
Prompt vs WebPT: The difference is clear
You didn’t open a practice to juggle disconnected tools or wait for support. Prompt delivers an AI-powered*, all-in-one platform that automates the busywork and connects all your workflows to drive practice growth.
Built-in billing & RCM
Experience full visibility, payer rules, and auto-posting. Submit claims in under 24 hours, get paid 3-4 days faster, and cut denials by 20%.
AI-powered documentation*
92% of providers finish notes at work with Prompt’s AI*, which drafts evals, generates personalized follow-up questions and goals, suggests CPT codes, builds payer-ready notes, and more.
Reliable, U.S.-based support
Support comes from licensed clinicians and certified billers with a 90% customer rating and +81 net promoter score.
Rock-solid reliability
Prompt delivers stable uptime with enterprise-grade infrastructure and autosaves your work every 10 seconds.
What I would have to do before is go and email someone and make a paper note for myself–I was living on pen and paper with separate files with this other software
Lisa Rimbo
Owner, MAX Physical Therapy & Performance
Real Results
A side-by-side look at real performance outcomes from clinics that switched to Prompt from WebPT
Expanded Provider Capacity
+15–20 Visits Per Provider / Month
Improved Reimbursement Capture
+8–12 Percentage Point Lift in Functional Coding
Revenue Protection
+18–20 Point Improvement in CPT Coding Accuracy
Lower Compliance Risk
+4–7 Point Increase in Documentation Compliance points
Less After-Hours Charting
1 Day Faster Note Sign-Off
Stronger Provider Retention
35% Lower Monthly Provider Churn
Results are based on aggregated data from qualifying practices using Prompt and WebPT-owned EMRs. Analyses apply consistent inclusion criteria across cohorts and reflect aggregate performance trends.
Trusted by the nation’s most innovative and fastest-growing practices
Workflow comparison by role
See how Prompt empowers each user, plus questions to ask WebPT to see if their tools meet your needs.
Prompt
Real-time dashboards for revenue, capacity, and productivity
Free seats for admins, billers, techs, and students—no per-user charges
Transparent pricing—no surprise fees for intake, reminders, or HEP
Ask WebPT
How much real-time visibility do you have into revenue and productivity?
Are admin, biller, tech, and student logins included, or billed per seat?
Are reminders, intake, and HEP included in your base price, or billed separately?
Prompt
AI* intake that drafts tailored evals and benchmarks goals
Built-in scribe, dictation, and CPT code suggestions
AI* case summaries and payer-ready notes that help clinicians finish at work
Ask WebPT
Do you have an AI intake built in-house that drafts tailored evals and benchmarks goals?
Is dictation or scribing fully integrated or a third-party add-on?
Can the platform auto-summarize cases over time to flag stalled progress, and does your software surface CPT code suggestions in-note?
Prompt
Built-in billing (documentation to reimbursement) in one system
Real-time, two-way clearinghouse with payer rules engine
Auto-submit and auto-post clean claims with AI-powered* validation to assist in denial prevention
Ask WebPT
Is billing native, or a separate system requiring extra logins?
Do you have two-way clearinghouse visibility with real-time payer alerts?
Can clean claims be auto-submitted and posted, or must staff release ERAs manually?
Prompt
Built-in AI* to fill cancellations, manage waitlists, and prevent no-shows + native CRM
Eligibility and auth dashboard to flag issues before visits, not after denials
Built-in mobile and kiosk self check-in
Ask WebPT
Do you have AI that fills cancellations and prevents no-shows, and does your CRM include scheduling, marketing, surveys, and reviews—or does it require separate tools?
Can eligibility and authorization issues be flagged before visits, or only after denial?
Is self check-in for mobile + kiosk available as a built-in add-on?
Prompt
AI-powered* outreach to fill cancellations, prevent POC drop-offs, and improve adherence
Built-in mobile self-scheduling, kiosk check-in, and digital, personalized intake
Unlimited reminders and HEP at no extra cost
Ask WebPT
Can the system automatically fill cancellations with waitlist patients based on POC and preferences, or is this manual?
Do you offer built-in mobile self-scheduling and kiosk check-in?
Are reminders unlimited and HEP + intake included, or do they come at an extra cost?
Prompt vs WebPT:
What you really get
A side-by-side breakdown of features, functionality, and outcomes.
Clinical Efficiency & Documentation
Vendor Support & Services
Infrastructure & System Design
Billing & Revenue Cycle Management
Scheduling & Patient Retention
Analytics & Reporting
Customization & Workflow Flexibility
Questions clinics ask when comparing Prompt and WebPT
Choosing an EMR is a long-term decision. These are the most common questions clinics ask as they evaluate Prompt alongside WebPT and other rehab + chiro platforms
How long does it take to get started with Prompt?
The timeline depends on your chosen go-live date. Our team provides a dedicated onboarding period, handling data migration, setup, and training to get your clinic fully operational with minimal disruption.
Will there be downtime during implementation?
No. Clinics stay operational while we handle setup in the background. There’s no disruption to your patient flow or revenue cycle.
How easy is it to train my team on Prompt?
Prompt is designed to be intuitive. We provide dedicated onboarding, video tutorials, and training sessions with your success manager to answer questions, build confidence, and get started with ease.
Is Prompt’s support really as good as people say?
Yes. Our U.S.-based support team includes experts in billing, clinical workflows, and EDI. We don’t offshore or route you to bots. You’ll talk to real people who understand your practice.
Can I speak with someone to see if Prompt is the right fit for my clinic?
Absolutely. Schedule a demo or ask for a real customer reference to better understand how Prompt works in practices like yours. We’re happy to connect you.
How does Prompt’s pricing work?
Prompt offers transparent, flat-rate pricing. No hidden fees for features like reminders, digital intake, or HEP. What you see is what you pay.
How does Prompt’s pricing compare to other systems?
Prompt is designed to deliver more value out of the box. While some platforms offer a lower base price, they often charge extra for essentials like AI note drafting, claim scrubbing, billing tools, and reporting. With Prompt, those capabilities come standard, so clinics often see stronger ROI through faster documentation, cleaner claims, and fewer cancellations. Many practices find that Prompt ultimately costs less when you factor in the time, tools, and results.
Does Prompt have built-in billing tools and optional RCM services?
Yes. Prompt includes a natively built RCM platform with real-time claim tracking, payer rule alerts, and integrated 2-way clearinghouse connection. No add-ons required. Clinics can also choose Prompt’s RCM services as needed.
What kind of AI* capabilities does Prompt offer?
Prompt’s AI* supports real-time documentation, CPT coding, and workflows. Unlike other platforms, it’s built for accuracy, efficiency, and compliance, not just automation for the sake of it.
Can I customize my templates and workflows?
Completely. From evals and notes to automations and dashboards, Prompt gives you full control without sacrificing compliance.
Is Prompt right for my size clinic?
Prompt is built to scale, from solo providers to multi-location practices. Whether you’re just starting out or growing fast, we’ll grow with you.
What should I consider if I’m still evaluating options?
Comparing systems takes time and most clinics want to feel confident before making a decision. We’re happy to help you evaluate whether Prompt aligns with your goals and workflows.
*AI at Prompt is designed to assist, not replace, clinical and operational decision-making. Our AI-powered tools support workflows by surfacing insights, automating routine tasks, and improving efficiency, while final decisions and actions remain under the control of clinicians and staff.
Information presented is based on publicly available data and customer input. We do not guarantee its accuracy and recommend verifying with the vendor. All trademarks belong to their respective owners. This page is for informational purposes only.