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What's new in Prompt (October 2025)

This month’s updates make the everyday parts of running a clinic easier: faster notes, simpler intake, and clearer communication with patients and families.

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Every clinic runs on momentum. Notes flow, patients check in, and the schedule moves as planned... until it doesn’t.

A few extra clicks to finish a note. A missing detail in a child’s intake form. A patient unsure when their next visit is. These small interruptions don’t just cost minutes. They break focus and create friction across the team.

This month’s updates make the everyday parts of running a clinic easier: faster notes, simpler intake, and clearer communication with patients and families.

TL;DR for October

  • Dropdown Tokens: Cut documentation time with customizable preset text options.
  • Patient Subjective Report: Let patients share updates before visits so clinicians start with context.
  • Pediatric Intake: Replace adult forms with family-friendly intake built for children.
  • Prompt Plus Tasking enhancements: Track every follow-up in one view.
  • AI Discharge Summaries (Early Access): Turn visit data into compliant summaries in seconds.

ICYMI: A better way to manage new patient leads

Last month, we launched the Lead Tracking Dashboard, a single place to track every new inquiry from first contact to first visit.

“The new lead feature has been a huge benefit for our office. We can now keep up with all of the processes of becoming a patient and nobody falls through the cracks. Being able to see where a client is in the process keeps everyone accountable and no surprises.”
Julie Rexroat, Clinic Manager, WELL + DONE Physical Therapy

Read the September release

1) AI Discharge Summaries : Finish faster, stay compliant

Writing discharge notes can take time that clinicians rarely have. Prompt’s AI Discharge Summaries generate a draft in seconds using existing case data for review and approval.

What you’ll notice

  • Pre-filled summaries based on visit history
  • Medicare-compliant structure ready to review
  • Quick editing before completion
  • Faster closeouts
  • Reduced clinician burden

2) Dropdown Tokens: Faster notes, fewer errors

Typing every phrase from scratch wastes time and creates inconsistency. Dropdown Tokens let providers select from preset text options while documenting.

What you’ll notice

  • Consistent phrasing across all providers
  • Faster completion of notes
  • Fewer typos and corrections before billing

3) Patient Subjective Report: Patient input before the visit

Patients can now submit short updates before their appointment. Their feedback automatically appears in the note so providers start the session informed.

What you’ll notice

  • Patients report symptoms or changes in advance
  • Notes automatically include patient responses
  • Providers can tailor visits from the start
  • Appointments begin on time and focus on progress
  • Each session feels more productive and personal

Patients can complete these check-ins on their own device or through the in-clinic Prompt Kiosk. Prompt Kiosk streamlines the visit by enabling secure, quick check-ins, payments, intake form completion, and even scheduling when needed, creating a smoother patient experience and reducing clinic workload.

4) Pediatric Intake: Intake that makes sense for families

Collecting pediatric information through adult forms leads to confusion and missing details. The new Pediatric Intake form uses child-specific fields and language so families can provide accurate information from the start.

What you’ll notice

  • Developmental and child-specific questions
  • Parent and guardian sections built in
  • Complete, accurate information from the start
  • Less time spent chasing or rewriting forms

5) Prompt Plus Tasking: Visibility across every patient task

The new All Tasks view gives teams one place to see everything pending or complete across patients and staff.

What you’ll notice

  • All open and completed tasks in one list
  • Sort and filter by patient, due date, or priority
  • Easier delegation and follow-up
  • Clear visibility into team workload

How we release and why speed matters

Prompt releases updates about every 2 weeks so clinics benefit from improvements while they are still relevant.

October’s releases help teams reclaim time through better systems, not more effort. The goal is simple: make each day smoother for providers, staff, and patients.

FAQs

How do Dropdown Tokens make documentation faster?

They allow providers to choose from preset options instead of recalling and typing information manually. Multi-select tokens make it easy to document multiple findings or details at once, keeping notes consistent and reducing extra work.

How does the Patient Subjective Report improve care?
Providers begin visits already aware of patient progress or concerns, making sessions more focused and efficient.

What’s different about the Pediatric Intake form?
It replaces adult-style questions with child-specific ones and captures guardian details automatically, cutting back on incomplete or inaccurate data.

Can AI Discharge Summaries reduce compliance risk?
They can. Each draft follows Medicare-compliant formatting and uses verified visit data, reducing the chance of missing required information.

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