Version 10 turns every note, claim, and patient interaction into action, not just a record, so your practice runs more efficiently from the first visit to the last dollar collected. From AI-driven intake and real-time compliance checks to automated denial management and specialty-specific workflows, here's what the latest release means for your team.
You have the ability to change lives in your community. Every patient who walks through your door is a chance to make someone's life better, to get them back on their feet, back to the things and people they love.
That's why you do this work. And it's why we do ours.
Rehab and chiropractic care deserve better, and 8 years ago we made a bet on how to build it: get the platform right, and build a team that operates like a business partner, not just a tech vendor. All so that your practice could achieve its best possible results.
Start with the platform: one system that automates as much of your practice as possible while keeping you in control, built specifically for rehab. Data captured cleanly from day one, structured to be useful as AI advanced and got better at making use of it. Traditional EMRs store data. They're systems of record. Prompt was built to be a system of action. That foundation has developed across 100 million+ visits and thousands of rehab practices.
On the team side: over 70% of our 100% U.S.-based team is in client success and product development. Clinicians, billers, business coaches, and customer success leads who understand what running a practice actually takes, and help ensure you get the most possible value out of our tools.
The results speak for themselves: On average, Prompt practices see 20+ extra visits per provider per month, 6,000+ RCM claims per employee per month, and 92% of schedules at full capacity, resulting in $32,000 in additional revenue per provider.
V10 takes everything we've built and pushes it forward. Here's what you can expect over the next few months as we continue to drop new innovation at a rapid rate.
Everything coming in Version 10 runs on a foundation we've been building since day one: 100 million+ visits and AI that's purpose-built for rehab. V10 is the natural result of shipping 30-50 features every 2 weeks and we'll continue that momentum.
That foundation is why we can innovate faster than anyone else in this space. And the results are already showing up in practices across the country:
Here's what it looks like in practice.
Version 10 starts acting before a patient even arrives. AI handles scheduling, answers common questions, and routes paperwork so your front desk can focus on the person coming through the door.
The system isn't waiting around for someone to get to it. It's already on it.
Checking benefits, managing authorizations, navigating payer portals: your staff used to spend hours on this every day. Now bots handle it for them, verifying eligibility and tracking auth requirements across your entire caseload in bulk.
A new dashboard brings all of that work into one place so your team can manage it at scale instead of one patient at a time. The bots take the portal work off your team's plate so they can stay focused on the patients in front of them.
Prompt works in the background, freeing clinicians up to focus on patients:
Here's the part that really matters: every note that goes through the system makes the next one better. The AI learns from your data, gets sharper over time, and the whole platform compounds on itself. That's what a system of action does that a system of record never could.
When a denial comes in, Prompt categorizes it, triggers the appropriate follow-up, and builds appeal packets automatically. Bulk tools let your billing team resolve write-offs, discounts, and cleanup across hundreds of claims at once.
On the patient side, kiosk check-in will require outstanding balances to be addressed before treatment. Payment plans manage recurring charges on stored cards so you get paid on time.
Think about how that's different from what most practices deal with today. A denial comes in, it sits in a queue, someone eventually gets to it. With Prompt, the system is already working it before anyone opens their inbox.
Custom visit types capture staff meetings, supervision, and other non-patient time, so your capacity reports show what your schedule actually looks like instead of just patient hours. When your team has a question, a new AI support assistant answers it right inside the product. And with enhanced interoperability, your data moves seamlessly between Prompt and the systems you work with.
Coming next: a single analytics platform with a Health Score that benchmarks your performance and an AI coach that helps you decide where to focus.
Version 10 also includes enhancements designed for the specialties and practice types that need them most.
Pediatric clinics get a purpose-built pediatric experience in Prompt:
Chiropractic practices, we're listening, and we're building alongside you. You’ll get:
Enterprise organizations, each brand can operate its own way without losing centralized oversight, with:
Prompt is the operational backbone of your practice. A system that acts on your behalf across every workflow, every patient, every claim. And it goes well beyond the software because we actively invest in all the areas that help your practice grow holistically:
One of our customers put it perfectly on Capterra: "First class organization. The service is second to none. I feel like they are more of a partner than an EMR platform."
The numbers back it up. Clinicians using Sidekick complete 92% of notes during clinic hours. One multi-location practice runs 75% of their clinics without a full-time front desk.
But honestly, the thing we hear most from our customers isn't about the numbers. It's that they feel like someone is genuinely invested in their clinic's success. When they reach out, someone answers. The system gets better because we're building it with them, not just for them. You don't get that from a vendor. You get that from a partner.
We put new tools in your hands in weeks, not years. And Version 10 is no different.
Prompt is the practice operations system built around you and the people you serve.
You take care of your patients. We'll take care of everything between. That's what it means to be the team behind your team, and we're nowhere close to done.
Help your practice grow
From intake to insights, Prompt is the all-in-one platform you need
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