TheraWest boosts revenue per visit by 15%, improves compliance by 35%

TheraWest Physical Therapy is a three-clinic practice with 13 providers. It has been serving the residents of western Oklahoma since 2005 on a foundation of quality patient care and using data to achieve stellar outcomes. Its founder, Randy Jones, jumped at the chance to implement Prompt Insight (formerly PredictionHealth's PT Practice Intel) and experienced immediate benefits for his business.

Quick results for the bottom line

In their first three months using Insight, TheraWest was able to identify opportunities to improve their CPT coding breakdown across their team. Their use of TherAct and Neuro improved by 116% and 35%, respectively, while the use of TherEx and Manual decreased by 19% and 12%, respectively.

These changes in charge breakdown yielded an amazing 15% increase in revenue per visit, more than justifying the cost of the Insight platform.

[Insight] has proven to be a remarkably innovative and forward-thinking ally, enabling us to thrive in a rapidly evolving, technology-centric landscape. Their unique tool offers unparalleled, comprehensive, and unbiased insights into our team's performance, a capability I haven't encountered elsewhere," Randy said.

Concurrent improvement in compliance

In addition to improving its financials, TheraWest utilizes Insight o ensure its therapists are documenting compliantly. Since implementing the platform, it has seen a 35% improvement in its compliance audit failure risk score, moving from a score of 57/100 ("Likely Audit Failure") to 77/100 in 6 months.

If you'd like to learn more about how Insight can help you achieve numbers like this in your clinic, reach out to one of our experts today.